Airtel Jobs in Nellore 2023 – Technical Program Manager  Jobs

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Company Details

Website Airtel Airtel

Name of Post: Technical Program Manager

Location: Nellore  , India

Company: Airtel

Job Type: Full-time

Job Description:

Airtel Nellore is seeking an experienced Technical Program Manager to join our team. In this role, you will be responsible for managing end-to-end technical projects and programs, ensuring timely delivery, and meeting quality standards.


  • Day shift
  • Rotational shift


  • Bachelor’s (Preferred)


  • Develop and implement strategies to improve customer service across all channels, including voice, chat, email, social media, and self-service.
  • Define and implement customer experience metrics to measure and monitor the effectiveness of service delivery.


  • Strong analytical skills with the ability to analyze customer data and identify trends and opportunities for improvement.
  • Excellent communication and interpersonal skills with the ability to build relationships across the organization and with external partners.
  • Experience in the telecommunications industry is a plus.

If you are passionate about delivering exceptional customer experiences and have a track record of success in leading customer service teams, we would love to hear from you. Join Airtel and help us shape the future of customer service.


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