Amazon Jobs in Kalyan & Dombivali 2024 – Customer Care Service

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Company Details

Amazon is seeking a motivated and customer-focused individual to join our team as a Customer Care Service Representative in Kalyan & Dombivali.

Website Amazon Amazon

Role: Customer Care Service

Department: Amazon

Location: Kalyan & Dombivali , India

Employment Type: Full-Time

Amazon is seeking a motivated and customer-focused individual to join our team as a Customer Care Service Representative in Kalyan & Dombivali. In this role, you will be responsible for providing exceptional customer service to our customers via phone, email, and chat. You will help customers with their queries, concerns, and complaints and provide effective solutions to ensure a positive customer experience.

Key Responsibilities:

  • Interact with customers in a professional and courteous manner, resolving their inquiries and concerns.
  • Communicate with customers via phone, email, or chat to provide information about products, services, and promotions.
  • Document customer interactions and issues using the appropriate tools and systems.

Key Skill:

  • Excellent verbal and written communication skills in English and Hindi.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and in a team environment.
  • Ability to work in a fast-paced, dynamic environment.
  • Willingness to work in shifts and on weekends as required.

Benefits:

  • Competitive salary package and benefits.
  • Opportunities for career growth and development.
  • Training and coaching to enhance skills and knowledge.

If you are customer-focused, proactive, and have a passion for helping people, we encourage you to apply for this exciting opportunity to join the Amazon team as a Customer Care Service Representative in Kalyan & Dombivali , India.

To apply for this job please visit www.amazon.in.