As a Voice Support Executive for Amazon in Thiruvananthapuram, you will be responsible for providing exceptional customer service through voice interactions. You will be the first point of contact for customers and will assist them with their queries, concerns and provide them with the best possible solution. You will need to have excellent communication skills, an ability to empathize with customers, and a strong desire to help customers.

Jobs location : Thiruvananthapuram

Post Name :  Voice Support Executive

Company : Amazon

Jobs type: Full -Time

Key Responsibilities:

• Answering incoming calls and addressing customer queries and concerns through voice interactions.
• Providing product information and assisting customers with their orders.
• Resolving customer issues by providing appropriate solutions.
• Identifying and escalating priority issues to the relevant departments.
• Ensuring customer satisfaction by providing exceptional service and following up on customer interactions.

Qualification: 

• A minimum of a high school diploma or equivalent.
• Excellent communication skills, both verbal and written, with a strong command of the English

Benefits:

• Competitive salary package.
• Health insurance and other benefits.
• Comprehensive training and ongoing support.
• Career growth opportunities within Amazon.

If you possess the above qualifications and are looking to work for one of the world’s most innovative and customer-centric companies, apply now for this exciting opportunity with Amazon in Thiruvananthapuram.