Role: Voice Support Executive
Location: Vasai Virar , India
Employment Type: Full-Time
As a Voice Support Executive at Amazon’s Vasai Virar location, you will be responsible for providing world-class customer support to Amazon’s customers via phone calls. You will assist customers in resolving their queries related to Amazon’s products and services. Your primary duties will include:
- Interact with customers in a professional and courteous manner, resolving their inquiries and concerns.
- Communicate with customers via phone, email, or chat to provide information about products, services, and promotions.
- Document customer interactions and issues using the appropriate tools and systems.
- Excellent verbal and written communication skills in English and Hindi.
- Strong problem-solving and analytical skills.
- Ability to work independently and in a team environment.
- Ability to work in a fast-paced, dynamic environment.
- Willingness to work in shifts and on weekends as required.
- Competitive salary package and benefits.
- Opportunities for career growth and development.
- Training and coaching to enhance skills and knowledge.
If you are customer-focused, proactive, and have a passion for helping people, we encourage you to apply for this exciting opportunity to join the Amazon team as a Voice Support Executive Representative in Vasai Virar , India.
To apply for this job please visit www.amazon.in.