Role: Voice Support Executive

Department: Amazon

Location: Vasai Virar , India

Employment Type: Full-Time

As a Voice Support Executive at Amazon’s Vasai Virar location, you will be responsible for providing world-class customer support to Amazon’s customers via phone calls. You will assist customers in resolving their queries related to Amazon’s products and services. Your primary duties will include:

Key Responsibilities:

• Interact with customers in a professional and courteous manner, resolving their inquiries and concerns.
• Communicate with customers via phone, email, or chat to provide information about products, services, and promotions.
• Document customer interactions and issues using the appropriate tools and systems.

Key Skill:

• Excellent verbal and written communication skills in English and Hindi.
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Ability to work in a fast-paced, dynamic environment.
• Willingness to work in shifts and on weekends as required.

Benefits:

• Competitive salary package and benefits.
• Opportunities for career growth and development.
• Training and coaching to enhance skills and knowledge.

If you are customer-focused, proactive, and have a passion for helping people, we encourage you to apply for this exciting opportunity to join the Amazon team as a Voice Support Executive Representative in Vasai Virar , India.