Call Center Jobs in South Twenty Four Parganas  2023 – Customer Service Officer Jobs  

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Company Details

We are seeking enthusiastic and customer-oriented individuals to join our call center team as Customer Service Officers.

Website Call Center Call Center

Name of Post: Customer Service Officer

Location: South Twenty Four Parganas , India

Job Type: Full-time

We are seeking enthusiastic and customer-oriented individuals to join our call center team as Customer Service Officers. As a Customer Service Officer, you will be responsible for handling inbound and outbound calls and providing exceptional customer service to our clients.

Responsibilities:

  • Handle incoming customer calls and emails in a timely and efficient manner
  • Provide accurate and complete information to customers on their inquiries, products, and services
  • Resolve customer complaints and issues by investigating problems, identifying root causes, and proposing solutions
  • Document all customer interactions and follow up as necessary
  • Collaborate with other teams to resolve complex customer issues
  • Achieve individual and team performance targets

Requirements:

  • Bachelor’s degree or equivalent experience
  • 1-2 years of experience in a call center or customer service role
  • Excellent verbal and written communication skills in English and Hindi
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Good problem-solving skills and attention to detail
  • Knowledge of MS Office applications

Benefits:

  • Competitive salary
  • Health and dental insurance
  • Paid time off and holidays
  • Opportunities for career advancement
  • Positive and supportive work environment

If you are a motivated and customer-focused individual looking for a challenging and rewarding opportunity, we encourage you to apply for this position.

 

To apply for this job please visit in.indeed.com.