Customer Service Executive Jogulamba Gadwal 2023- Amazon Call Center

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Company Details

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you! Amazon is looking for dedicated and motivated individuals to join our call center team in Jogulamba Gadwal as Customer Service Executives

Website Amazon Call Center Amazon Call Center

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you! Amazon is looking for dedicated and motivated individuals to join our call center team in Jogulamba Gadwal as Customer Service Executives.

Key Responsibilities:

  • Provide outstanding customer service to Amazon customers via phone, email, and chat channels.
  • Resolve customer inquiries, concerns, and issues with professionalism and empathy.
  • Assist customers with order-related questions, product information, and troubleshooting.
  • Collaborate with cross-functional teams to address complex customer needs.
  • Meet and exceed performance metrics, including response time and customer satisfaction targets.
  • Maintain accurate records of customer interactions and transactions.

Qualifications:

  • High school diploma or equivalent; Bachelor’s degree is a plus.
  • Strong communication skills, both verbal and written.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work independently and as part of a team.
  • Prior customer service experience is preferred but not required.
  • Comfortable with using computer systems and software.
  • Flexible with work hours, as this role may include shifts and weekends.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Comprehensive training programs to develop your skills.
  • Opportunities for career growth and advancement within Amazon.
  • A supportive and inclusive work environment.
  • Employee discounts and benefits.

How to Apply: If you’re ready to embark on a rewarding career in customer service and become a part of the Amazon family, please submit your updated resume and a brief cover letter outlining your qualifications and interest in the role. Be sure to include your contact information for us to reach out to you for further assessment.

To apply for this job please visit www.amazon.in.