Name of Vacancy: Customer Service Agent

Company: IGI Aviation

Job Type: Full-time

Location: New Delhi

Job Description:

IGI Aviation is currently recruiting 1086 Customer Service Agents to join our team in providing excellent customer service to our airline clients. The successful candidates will be responsible for handling customer inquiries, complaints, and providing information about flight schedules, fares, and other airline-related services.

Responsibilities:

• Provide exceptional customer service to airline passengers
• Handle customer inquiries, complaints, and requests promptly and professionally
• Assist customers with flight bookings, cancellations, and changes

Requirements:

• Minimum age of 18 years
• Minimum educational qualification of 10+2 or equivalent
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Basic computer skills
• Fluency in English and Hindi is mandatory

Salary and Benefits:

• Competitive salary package
• Health insurance
• Paid time off and sick leave
• Employee discounts on airline tickets
• Ongoing training and development opportunities

How to Apply:

Interested candidates can apply online through the IGI Aviation website by filling out the application form and uploading their resume. Shortlisted candidates will be contacted for further selection rounds.